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Emerald Technology, Inc. (Emerald) asks customers to supply various personal
data when placing an order, such as name and address, credit card information,
and email address. We use this data only for the purpose of filling an order or
communicating with the customer or supplier about the status of an order. You
will be emailed a receipt and instructions on how to setup the registered
versions of your purchased software/service.
We will release personally identifiable information to third parties and
organizations when appropriate for us to do so in order to comply with the
law or to protect against fraud . We will also release
such information to cooperate with law enforcement or other governmental
investigations, to comply with all valid court orders or subpoenas, to protect
the legal rights of us and our users, or when we believe it is necessary for
fraud protection and/or credit risk reduction.
Except for the circumstances set forth in the previous paragraph, we will
not knowingly distribute customer information to be used in mailing lists,
surveys, or any other purpose other than what is required to
perform our services.
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| Emerald must collect the purchaser's name, email address, mailing address,
phone number, credit card number, and expiration date. This allows us to
process and fulfill orders and provide notification of the order status.
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Customers who buy through the EmeraldShield.com store are shopping on a secure
server (using SSL) which encrypts all of the customer's personal information
including name, address, and credit card number. Encryption ensures that no one
can access or use personal information in an unauthorized manner.
Our commerce system was developed in-house with security being the number one
priority. This single entry point allows Emerald to maintain the tightest
access control. No third parties are used in processing payments nor are they
given access to our system. No third parties have access to our decrypted
databases.
Emerald has made an investment in protecting our clients' and customers'
information utilizing the following technologies:
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| Firewalls allow the use of authenticated access and can prevent certain types
of traffic from entering the private network. We have deployed hardware and
software firewalls in an effort to monitor attempts to penetrate our systems.
All access attempts on our servers are logged and monitored.
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| Because we accept sensitive information from end-users such as passwords and
credit card numbers, Emerald's site uses SSL technology. This logic encrypts
the data being sent from the browser to the server using high-level encryption
technology. Once the data is collected it may be necessary for the data to be
maintained for a certain period of time inside our private network. Encrypting
the data means it cannot be viewed in plain text.
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| Cookies are small pieces of information that are stored by your browser on your
computer's hard drive. Emerald may use cookies to monitor web traffic but will
not store sensitive data within them.
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